Privacy Policy

Overview

True Innovation YYC Ltd. (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you contact us or request a quote, how we use it, and the choices you have. It applies to our website and to the renovation, construction, and light commercial services we provide across Calgary and southern Alberta.

Information we collect

We only collect the information we need to respond to you and scope your project, including:

• Contact details you provide, such as your name, email address, and phone number.
• Project details you share, such as your location, service type, budget range, timeline, and a description of the work.
• Basic technical data your browser sends automatically, such as your device type and general usage of the site.

How we use your information

We use your information to respond to inquiries, prepare quotes, schedule consultations, deliver and manage your project, and keep you updated on its progress. We may also use it to meet legal, insurance, and warranty obligations related to the work we perform.

How we share information

We do not sell your personal information. We share it only when needed to complete your project — for example, with trusted trades and suppliers working on your build, or with service providers who help us operate our business — and when required by law. Anyone we share information with is expected to protect it.

Data retention and security

We keep your information only as long as necessary to serve you and to meet our legal, tax, insurance, and warranty requirements. We use reasonable safeguards to protect it, though no method of transmission or storage is completely secure.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you, subject to any records we are required to keep. To make a request, contact us using the details below.

Contact us

Questions about this policy or your information? Reach us at trueinnovationyyc@gmail.com or 825-886-0004.